Payment Terms

Terms of Sale
Henna Herbals will try to post out items within 2 working days but please allow 5-7 days for your order to be received, international sales will take longer. in the event of this be delayed, an email will be sent out to that effect.
All claims of that are made with reference to products are the claims of the manufacturer not Henna Herbals.  All products will be given as clear a description as possible and pictures will be the product on offer.
Any discrepancies in photo colour may be due to computer/lighting but will be accurate as can be achieved.
All photos and content are owned by Henna Herbals and should not be copied without agreement
Although products are (unless stated) chemical free they are not toys and should not be given to children for this purpose
Keep plastic bags away from babies and small children
Due to obvious Health, Safety and Hygiene issues we are unable to offer returns on cosmetics or lingerie once opened; but if the item is unopened, unused and in fully resalable condition you can return it for a refund or an exchange. In the instance of an exchange the cost of postage must be met by the customer.
Returns are accepted within 7 days of receipt. In the first instance please email. Returns should be sent in the original condition, unopened and unused. Returns are the responsibility of yourself therefore proof of posting is reccommended, this can be obtained at the post of office at the time of posting and is free of charge.
A full refund will be given after receiving the returned goods less the P&P which is not refundable.
Below we set out our privacy policy which will govern the way in which we process any personal information that you provide to us. Our details are shown the contact page.

Your personal information (which includes your name, address and any other details you provide to us which concern you as an individual)  will not be used by us for any other reason other that the purchase of the products and will not be divulged to a third party.

Purpose of Processing

We will use your information for the purpose fulfilling any orders placed by you, processing any other transactions authorised or made by you with us and will not be retained by us.

Disclosure of Information

In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. Your information will not be disclosed to government or local authorities or other government institutions save as required by law or other binding regulations. 

All photos and text on this website  are the sole property of the Behesht Beads and should not be copied or used by others unless permission has been given.

These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the Courts of England.